Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Domestic (Portugal): Standard shipping — €3.99 | Estimated delivery: 2–5 business days. Free shipping on orders over €50.
European Union: Standard shipping — €7.99 | Estimated delivery: 5–10 business days.
International: Shipping costs calculated at checkout | Estimated delivery: 10–20 business days.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to become active.

Customs & Import Duties For international orders, customs fees, duties, and taxes are the responsibility of the customer and are not included in our shipping rates.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Contact Us For any shipping-related queries, reach out to us at: 📧 [ksemporium520@gmail.com] 📍 [Rua Do Montinho N°5 Vila Nova De Milfontes, Portugal]